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Mission Statement
 To
provide the Town of Hopkinton and it's Citizens with a safe
drinking water
supply, water for fire protection, and an
adequate supply of water for their essential
daily needs.
To
pursue additional water sources, to protect current sources and
to manage
existing supplies, for the benefit of all.
To
react in a timely, professional manner, to all inquires,
problems, and requests, of
the citizens and officials of the Town of
Hopkinton.
To
maintain the well fields, distribution system, storage
reservoirs, and fire hydrants.
Our
goal is to provide the best potable water supply to our
customers.
Scope of Work
The department repairs old and leaking services, installs
services to new homes and checks and maintains all hydrants,
painting, weed whacking, and greasing them in the summer and
shoveling and marking them in the winter. A survey of all the
pumping stations and surrounding lands, along with the storage
tanks is conducted twice a year. Also, a leak survey of the
entire distribution system is conducted and all leaks are
immediately repaired. A yearly hydrant flushing program is also
carried out to help improve water quality. The department also
maintains four service trucks, one dump truck, one backhoe and
several pieces of water related equipment (pipe cutters, pipe
tapping tools, pipe thawing equipment, generators, pipe locating
and leak locating equipment) etc.
Other functions of the department consists of inspecting
customer homes for leaks, low pressure, old and non-functioning
main shutoff valves, corroded and plugged water service lines
and old and malfunctioning water meters. Location and marking of
service lines for other contractors. Inspection of all licensed
pipe layers work on the water system. Filing of all pertinent
state reporting for water testing, water usage, chemical
treatment and backflow prevention. Attending state and local
hearings for changes in the water supply rules and regulation.
Employees also attend seminars on such topics as, water
treatment, distribution system maintenance, pump and fire
hydrant maintenance, backflow prevention, computer skills,
management skills, public relations and emergency procedures.
All licensed pump operators are required to take refresher
courses to maintain there drinking water license.
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