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 Sewer Department  
FAQ'S

Q: I have just received my sewer bill, why is it higher than normal? My meter must be wrong.
A: The rate may have recently been raised, you may have leaky faucets or toilets, your underground sprinklers may be on longer than you think or have a leak. You may have had a lot of outside use on lawns, gardens, cars and swimming pools. As meters age, the internal parts begin to wear and the registering rate actually slows down. Our most common findings, are that there is a leaking fixture in the house or the customer is unaware of how much water they actually use.

Q: I have recently moved to town and have not received a sewer bill. Will I get one?
A: Everyone is billed twice a year. Depending on your location you are billed every six months, either Jan. & Jul., Feb. & Aug., Mar. & Sep., Apr. & Oct., May & Nov., Jun. & Dec. If you have not received your bill after 6 months, please call either the Sewer or Water Dept.

Q: I am going to be moving, what do I need to do?
A: Please call to schedule an appointment at least three days in advance, for a final meter reading. If at all possible, we like to have access to the meter inside the house. Once the meter is read, you can pay the bill at the Treasurer’s office. Whenever possible, Please provide us with the name of the new owners.

 Business hours: 8:00 am to 4:00 pm
 Phone: 508-497-9760
 Emergencies: Person on call 24/7/365
 Fax: 508-497-9761
Water and Sewer rates Info
From the desk of the Manager
Drainlayers
Town Sewer Information and Updates
How you can help maintain the sewer system
Sewer Rates
Town Sewer FAQs
 Rules & Regulations (PDF files)
Sewer Main Extensions & Connections
Installation and Connection of Building Sewers and the Use of Public Sewers

18 Main St. | Hopkinton, MA 01748 | Ph: 508-497-9700 | Contact Us