NOTICE
OF VACANCY
Job Posting # DSHOP
Opening Date:
October 12, 2010
Closing Date: October
22, 2010
TITLE:
Police Dispatcher
TYPE
OF POSITION:
Non-Benefit
Eligible Part Time 19 hours per week $14.38
per hour
LOCATION:
Hopkinton, Massachusetts
AREA
OF CONSIDERATION: All qualified internal candidates
The Town of Hopkinton (pop.
15,000) seeks qualified candidates for the position of PT
Dispatcher.
Under the close supervision
of the Chief of Police, the Dispatch Supervisor, a
Sergeant, a Lieutenant, and/or the Officer in Charge the
employee performs responsible communication and clerical
work, operating a communications desk, dispatching public
safety vehicles, maintaining a log of messages received
and sent.
DUTIES
- Answers
all incoming calls, both emergency and business
related, transfers callers appropriately and provides
answers to questions raised.
- Transmits
service calls via radio transmitter to mobile units
and provides all critical and specific information.
- Keeps
abreast of state and local public safety related laws
and regulations, and other pertinent information in
order to be of assistance to the public in rendering
proper referrals.
- Checks
communication equipment intermittently, including
alarm panels, radios, vocal alarm, telephones and any
other related equipment.
- Reports
and records movement of personnel (i.e. responding,
out of service, etc.)
- Participates
in training, developing competency in all phases of
dispatching, including any computer aided dispatch
systems.
- Operates
all of the office equipment listed herein, and
performs other related duties of the position, and or
as required by the Chief of Police
QUALIFICATIONS
To
be considered qualified for this position, candidates must
have the following:
1.
Employee must have a working knowledge of and skill
to operate all required communications equipment and a
working knowledge of the geography of Hopkinton and
surrounding communities.
2.
Employee must be able to think and act quickly while
remaining calm and consistent during emergency conditions with
the ability to speak clearly in a well-modulated manner.
3.
Ability to receive, understand and follow oral and written
communications correctly and accurately and attend to a multiple
tasks in an accurate manner.
4. Ability to operate
office equipment such as copier machine, computer,
typewriter or other related equipment.
5. The incumbent will greet
the public as they enter the station, answer questions,
supply permit applications, schedule appointments or
comply with any other such appropriate requests.
The ability to use proper English, both spelling
and grammar is essential for this position.
6. Employee must be
extremely detail oriented.
7. No prior work experience
is required, but candidate must be in general good health,
especially in reaction to stressful situations.
Applicant must be prepared to demonstrate
possession of the required knowledge, skills and abilities
to perform this work.
APPLICATION
PROCEDURE
To
be considered for this vacancy, please reference Job
Posting #DSHOP in the subject line, and submit:
Interested
candidates must submit a letter to the Human Resources
Director, indicating your interest and include a recent
resume. Information can be submitted in person or by email
at Maryrose@hopkinton.org.
Letter and resume must be received by the Human
Resources Director by 5:00pm Friday, October 22, 2010
Incomplete
submissions will not be considered.
The
Town of Hopkinton does not discriminate on the basis of
race, color, religion, national origin, age, gender,
sexual orientation, genetic information, or disability in
admission to, access to, employment in, or treatment in
its programs and activities. The Town of Hopkinton is an
equal opportunity employer, committed to diversity in our
workplace.
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