| FAQ'S
Q: I have just
received my sewer bill, why is it higher
than normal? My meter must be wrong.
A: The rate may have recently been raised,
you may have leaky faucets or toilets, your
underground sprinklers may be on longer than
you think or have a leak. You may have had a
lot of outside use on lawns, gardens, cars
and swimming pools. As meters age, the
internal parts begin to wear and the
registering rate actually slows down. Our
most common findings, are that there is a
leaking fixture in the house or the customer
is unaware of how much water they actually
use.
Q: I have
recently moved to town and have not received
a sewer bill. Will I get one?
A: Everyone is billed twice a year.
Depending on your location you are billed
every six months, either Jan. & Jul.,
Feb. & Aug., Mar. & Sep., Apr. &
Oct., May & Nov., Jun. & Dec. If you
have not received your bill after 6 months,
please call either the Sewer or Water Dept.
Q: I am going
to be moving, what do I need to do?
A: Please call to schedule an appointment at
least three days in advance, for a final
meter reading. If at all possible, we like
to have access to the meter inside the
house. Once the meter is read, you can pay
the bill at the Treasurer’s office.
Whenever possible, Please provide us with
the name of the new owners. |